Frequently Asked Questions

General Sessions Cases

Can I reschedule my General Sessions court date by phone or online?

No. Court dates generally cannot be rescheduled by phone or online. If you need a continuance, a General Sessions Judge must approve and sign a Continuance Order prior to your scheduled court date. This process must be initiated and completed in person through the Criminal Court Clerk’s Office.

I missed my court date. What should I do?

Visit the Criminal Court Clerk’s Office as soon as possible for instructions on requesting a Set Aside Order. Once completed, the order must be signed by a General Sessions Judge and filed with the Clerk’s Office.

If you were released on bond, you should also contact your bonding company for assistance.

Can I request to appear virtually?

Virtual appearances are determined by the assigned judge. Contact the judge’s office or Court Administration at 615-862-8317 for information about eligibility and the request process. Additional information may also be available at gscourt.nashville.gov. Click the “Virtual Appearance Request” link.

What do I do if I miss my booking date for my citation?
In the event you miss a citation booking date, you must file for an Extension for Failure to be Booked. You must report to the MNPD Criminal Warrants Division or the Booking Division of the Davidson County Sheriff’s Office and ask for a continuance to extend the booking date.

Payments, Collections & Driver Licenses

How much do I owe in court costs?

You can view your outstanding balance by visiting ccc.nashville.gov and selecting the green “Pay Online” button to search for your case. You may also contact our office and ask to speak with a member of Accounting.

How do I set up a payment plan or apply for indigency?

Please contact the Compliance Department at 615-880-3838 for assistance with payment plans or to inquire about filing for indigency.

My account has been sent to collections. How do I make a payment?

If your account has been referred to collections, payments must be made directly to Harris & Harris, Ltd.

Phone: 1-800-515-9720
Websites: www.harriscollect.com

A 15.85% collection fee is added once an account is placed in collections.

Customers are encouraged to establish a payment plan if they are unable to pay their balance in full. Customers who choose not to establish a payment plan should make regular, consistent payments toward their balance. Accounts that remain unpaid or become delinquent may be referred to Harris & Harris, Ltd. for collections.

 

My driver’s license is suspended because of a court case. Who should I contact?

If your driver’s license suspension is related to court costs or a criminal court matter, contact the Compliance Department at 615-880-3838.

Can someone fax a requested document to the DMV?
Yes. Contact our office and request to speak with a member of Customer Information.

Court Records

How do I request copies of court records or documents?

Requests for copies of court records, including affidavits, judgments, and dispositions, may be submitted by email to crimclerkcopyrequest@jisnashville.gov. Applicable copy fees may apply.

How do I request a digital copy of my Preliminary Hearing?

You may request a copy of a preliminary hearing recording for proceedings held on or after June 19, 2006, by emailing CCC_Tape_Requests@jisnashville.gov.

If the recording is available, a $10.00 fee per CD is required. Payment must be received before the recording will be copied to the CD.

How can I get my record expunged?

Contact our Compliance Department at 615-880-3838 or submit an Expungement Inquiry to determine eligibility by clicking here.

Jail Credit & Sentencing

I have questions about my release date or sentence calculation.

 

The Criminal Court Clerk’s Office does not calculate jail release dates or sentence credits. Contact the Davidson County Sheriff’s Office Time Computation at 615-862-8123 for sentences less than or equal to 11 months and 29 days, or the Tennessee Department of Correction Sentence Management at 615-253-8069 for sentences of one year or greater.

I am incarcerated in another Tennessee county. Can I be transported to Davidson County for court?

Transport requests may be available in certain circumstances for individuals incarcerated in another Tennessee county. Email the individuals name, date of birth, case number(s), and incarceration location to PattiMcNaney@jisnashville.gov to request a transport order.

Transportation from another state is handled through the extradition process coordinated by the District Attorney’s Office. You may contact them at 615-862-5500.

Cash Bond Refunds

When can a cash bond be refunded?

Cash bond refunds may be issued after the case has reached a final disposition. Refunds are issued only to the person who posted the bond. If the defendant posted their own bond, outstanding court costs will first be deducted from the refund. Any remaining balance will then be refunded.

How do I receive my cash bond refund?

In Person:
Criminal Court Clerk’s Office
408 2nd Avenue North, Suite 2120
Nashville, TN 37201
Monday–Friday, 8:00 a.m.–4:00 p.m.

By Mail:
Submit a completed Sworn Declaration for Cash Bond Refund (available on our website) and a copy of a government-issued photo ID. Refunds are generally processed within 10 business days. Refunds cannot be credited back to a debit or credit card and are issued by check.

State Trial Court (Criminal) Cases

Why don’t I have a court date after my General Sessions case?

If your case has been bound over to State Trial Court, a court date is generally not assigned until an indictment has been returned. This process may take 4 to 6 months. If a motion is filed by an attorney, a court date will be set.

Why is my indictment taking so long?

The timing of indictments is determined by the District Attorney’s Office and the grand jury process. The Criminal Court Clerk’s Office cannot estimate when an indictment will be returned.

I filed a motion, but I haven’t received a hearing date.

State Trial Court judges do not automatically set pro-se motions. Motions filed by individuals representing themselves are reviewed by the assigned judge’s law clerk. The motion will either be set on a docket, or the law clerk will reply by mail.

My attorney isn’t returning my calls. Can the Clerk’s Office help?

The Criminal Court Clerk’s Office cannot provide legal advice, appoint attorneys, or supervise attorneys. Concerns about attorney conduct may be directed to the Tennessee Board of Professional Responsibility at 615-361-7500.

The jail says my judgment hasn’t been received.

Judgments are forwarded to both the Tennessee Department of Correction Sentence Management and the Davidson County Sheriff’s Office Time Computation within one business day after they are received by the Clerk’s Office from the District Attorney’s Office.

If the Tennessee Department of Correction or the Davidson County Sheriff’s Office advises they have not received your judgment, you may contact the Criminal Court Clerk’s Office. We will verify whether the judgment has been received from the District Attorney’s Office and confirm that it has been transmitted to the appropriate agency.